Family History Pro

Introduction

At Family History Pro, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or tools. By using our platform, you consent to these practices.

Information We Collect

Personal Data: We may collect the following types of personal data from you:

Contact Information:
- Name, email address (and any other information you provide to us via our contact form).
Usage Data:
- Anonymised information about how you interact with our website (e.g., page requests).
Genealogy Data:
- If you provide family documents, photos, or research notes, we may store these for archival or analysis purposes.
Cookies:
- We use cookies and similar technologies to provide functionality and personalise content. They are also embedded via third parties we work with to provide essential site functionality. For more information, please refer to the Cookies section below.

How We Use Your Data

We use the data collected for the following purposes:

To provide and improve our services (e.g., genealogy research, documentation).
To communicate with you (e.g., updates, newsletters, or responses to enquiries).
To comply with legal obligations (e.g., data retention for tax or regulatory purposes).

Special Consideration for Genealogy Data:

If you share sensitive family records (e.g., medical history, legal documents), we will handle these with strict confidentiality and only use them for authorized purposes.

Cookies

Unlike most websites, we soley use cookies on Family History Pro to serve essential site functionality. In general, types of cookies can include:

Essential (Strictly Necessary) - Cookies used to provide essential site functionality.
Performance and Analytics - Cookies used to collect data on how users interract with the website.
Marketing and Advertising - Marketing cookies will often track users across multiple websites to deliver targeted advertising.

Cookies in use:

Please refer to the table below which displays all of the cookies in use on our website and their purpose.

Cookie Name	Purpose	Source (Domain)	Expiry (Optional)
theme	Stores your display preference (light, night, high-contrast).	familyhistorypro.co.uk	Session duration
COMPASS	Used by Google to help detect and prevent fraudulent or abusive activity on Google Forms.	docs.google.com	Typically 1 hour
NID	This cookie is a persistent cookie used for functionality, security, and personalization.	docs.google.com	6 months
S	The S cookie is an authentication cookie that allows Google to block attacks, such as attempts to steal the content of forms submitted in Google services.	docs.google.com	Typically session duration

Data Sharing

We do not sell or rent your personal data to third parties under any circumstances, except if required to do so by law.

Data Security

We implement industry-standard security measures to protect your data, including:

Encryption for data in transit (HTTPS).
Secure storage of personal data in offline backups.
Routine anti-virus scanning and threat detection.
Regular security audits and access controls.

Limitation of Liability: We are not responsible for unauthorized access to your data by third parties. You acknowledge that you are solely responsible for securing your own information.

Your Rights

You have the following rights regarding your personal data:

Access/Download: Request a copy of your personal data we hold on you.
Rectification: Correct inaccuracies in your data.
Deletion: Request deletion of your data (subject to legal exceptions).
Restriction: Limit the use of your data.
Portability: Request a transfer of your data to another service.
Opposition: Object to data processing in specific circumstances.

How to Exercise Rights: Contact us at contact@familyhistorypro.co.uk with your request.

Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age. If you are a parent/guardian and have concerns, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or on our website. Your continued use of our services after a change constitutes acceptance of the new terms.